Muhammad Tuntas Hizbullah

The number I answer for.

Pricing, margin, and the cost of delivery. I reshaped the strategy, the service mix, and the delivery model, which took revenue up 40% year over year and cost efficiency up 30% against it. I decide what work is worth taking and what it has to earn, then I answer for the result at the end of the month.

Winning the work, then keeping it.

Pitching, scoping, and the relationship long after the first invoice. The client base grew 50% under the same delivery model. Health, fintech, B2B software, logistics, research, and food, each with a different buyer and a different sales cycle.

The people, and the standard they work to.

Hiring, coaching, workload, and quality control. I set how the work gets done so the output does not depend on who happens to be assigned, and so an account can change hands without the client feeling it.

Paid, marketplace, SEO, and organic social.

Strategy, targets, and the standard on all four. Day to day the team runs the accounts; I come in when something escalates or a number stops making sense. I ran these channels myself before I ran the people, which is why the plans I sign off survive contact with the platform.

How much the same team can carry.

The internal automation I built took each account handler from 3 to 4 clients up to 6 to 8, across more than 10 retainers. That is the difference between hiring to grow and growing without hiring, and it is a decision made at my desk rather than requested from someone else's.

The numbers every decision is argued from.

Daily performance data pulled and formatted without anyone touching a spreadsheet, so account reviews start from the same figures rather than from four exports that disagree. Built once, running since.

Client reporting meant the same manual data pulls every morning, across every account, before anyone could look at a number.

Report turnaround down by 50 to 70%. Combined with the rest of the internal automation, it took each account handler from 3 to 4 clients up to 6 to 8, across more than 10 retainers.

Internal tool

Performance data sat in three platforms and a competitor tool, so answering a simple client question meant opening four tabs and reconciling them by hand.

A single source of truth the whole team argues from, instead of four exports that disagree.

Internal tool

High volume roles buried the team in CV batches and rejection emails nobody had time to write properly.

First pass screening drops from hours to minutes, and every applicant gets an answer.

Live web app

Mapping what a team is actually good at, and who is ready to lead, normally takes an HR project and a consultant.

Runs in production from a single shared link, with no manual scoring or plan writing.

Live in production

Businesses lose customers in the gap between a question and a reply, and generic chatbots make it worse by answering with the wrong hours or the wrong branch.

A working demo that runs the full booking flow end to end. Built as a concept for a fictional clinic, not a client engagement.

Live web app

Agency sites claim results in static copy that nobody can verify, which is exactly the claim prospects discount.

Performance is shown as it stands, with no monthly update ritual.

Live web app